Congratulations

Fuji Xerox recognises and understands the importance of small-to-medium enterprises in the Australian economy. The SME market in Australia represents 92 per cent of all businesses and we want to support that market and have a strong presence.

Fuji Xerox is placing a higher priority than ever before on the SME market. Over the past four years the SME market has been the fastest growing part of the Fuji Xerox business, registering an average compound growth rate of over 20 per cent. We have made substantial investments that help small business, like dedicated distribution channels, a 24-hour Customer Care Centre so that business owners can always get the help they need, and a range of products designed to be enjoyed by businesses of all sizes.

Another investment is our involvement with the
My Business Awards as major sponsor for the second year. We became involved with the awards as it provides us with an ideal opportunity to understand what it takes to succeed in small business.

Having said that, judging their activities is not easy! All the category winners were of an exceptionally high standard.

We were looking for a company that excelled across all areas of business. The key areas we focused on were customer service and retention, sustained revenue growth and profitability, continuous improvement, recognising the value of staff, as well as being a good corporate/community citizen and having a commitment to the environment.

The winning company of the Fuji Xerox Award for Outstanding Excellence really does excel across all areas of business, with a particularly strong focus on innovation, staff recognition and training, customer service, the environment and strong ties to their local community.

Andy Lambert
Deputy Managing Director, Fuji Xerox