Case Studies

General Pants' Phil Staub on how to deliver great customer service

Story by "Alex Pirouz"  | September 19, 2011, 8:11 AM

Phil_StaubPhil Staub is the executive chairman of General Pants. In this interview with Alex Pirouz of RIDC Advisory, he shares his approach to customer service in a changing retail landscape.

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Domenic Carosa on dumb money vs. smart money

Story by "Alex Pirouz"  | September 16, 2011, 9:36 AM

Dominic_CarosaDomenic Carosa was the youngest CEO of a listed company in Australian history. In this Q&A with Alex Pirouz, he discusses capital raising and the difference between dumb and smart money.

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Meet the Pollenizers: Sydney's $10 million startup factory

Story by "Simon Sharwood"  | September 12, 2011, 4:14 PM

Sydney Web startup incubator Pollenizer has secured more than $10 million in funding and successful exists for companies it advises. My Business learned what makes it tick in this exlusive profile. Add a comment

Tristan Sender of GoGet CarShare, talks About Innovation, Market Research and Entrepreneurship

Story by "Alex Pirouz"  | September 1, 2011, 9:35 AM

Tristan_-goget_carshareGoGet's car share business has exploded - since 2002 the company has won 11,000 and grown a fleet that now numbers 530 vehicles. In this interview with Alex Pirouz, the company's operational manager Tristan Sender shares the ideas that have helped the company succeed.

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Finding franchisees and picking partners - Flowers by Fruit's franchise adventure continues

Story by "Tania Katsanis"  | August 22, 2011, 9:18 AM

Tania_KatsanisTania Katsanis talks us through another important step in the process of franchising her business - finding franchisees and service providers such as a PR agency to help Flowers by Fruit bloom.

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The value of TAFE courses for business

Story by "Simon Sharwood"  | August 19, 2011, 8:58 AM

logo_veltonA Certificate IV in Small Business and Management has helped young film-maker Christopher Reavell to start a succesful film production company in Canberra.

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My Business meets …. Fred Schebesta

Story by "Justin Grey"  | August 12, 2011, 9:33 AM

fred_schebestaFred Schebesta is one of Australia’s best-known online marketers and recently launched a new venture, Life Insurance Finder. In this Q&A he shares his tips for success, online and off, and reveals his winning sales and team-building tactics. Add a comment

My Business meets ... Nicole Golland of

Story by "Justin Grey"  | August 9, 2011, 11:41 AM

nicole_gollandNicole Golland's offers cotton envelopes that help their owners to stay organised without wasting paper. She shares her business secrets in this Q&A.

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Page 7 of 11

Government news for business


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