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Case Studies
General Pants' Phil Staub on how to deliver great customer service
Story by "Alex Pirouz" | September 19, 2011, 8:11 AM
Phil Staub is the executive chairman of General Pants. In this interview with Alex Pirouz of RIDC Advisory, he shares his approach to customer service in a changing retail landscape.
Domenic Carosa on dumb money vs. smart money
Story by "Alex Pirouz" | September 16, 2011, 9:36 AM
Domenic Carosa was the youngest CEO of a listed company in Australian history. In this Q&A with Alex Pirouz, he discusses capital raising and the difference between dumb and smart money.
Meet the Pollenizers: Sydney's $10 million startup factory
Story by "Simon Sharwood" | September 12, 2011, 4:14 PM
Sydney Web startup incubator Pollenizer has secured more than $10 million in funding and successful exists for companies it advises. My Business learned what makes it tick in this exlusive profile. Add a commentTristan Sender of GoGet CarShare, talks About Innovation, Market Research and Entrepreneurship
Story by "Alex Pirouz" | September 1, 2011, 9:35 AM
GoGet's car share business has exploded - since 2002 the company has won 11,000 and grown a fleet that now numbers 530 vehicles. In this interview with Alex Pirouz, the company's operational manager Tristan Sender shares the ideas that have helped the company succeed.
Finding franchisees and picking partners - Flowers by Fruit's franchise adventure continues
Story by "Tania Katsanis" | August 22, 2011, 9:18 AM
Tania Katsanis talks us through another important step in the process of franchising her business - finding franchisees and service providers such as a PR agency to help Flowers by Fruit bloom.
The value of TAFE courses for business
Story by "Simon Sharwood" | August 19, 2011, 8:58 AM
A Certificate IV in Small Business and Management has helped young film-maker Christopher Reavell to start a succesful film production company in Canberra.
My Business meets …. Fred Schebesta
Story by "Justin Grey" | August 12, 2011, 9:33 AM
Fred Schebesta is one of Australia’s best-known online marketers and recently launched a new venture, Life Insurance Finder. In this Q&A he shares his tips for success, online and off, and reveals his winning sales and team-building tactics.
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My Business meets ... Nicole Golland of lopees.com.au
Story by "Justin Grey" | August 9, 2011, 11:41 AM
Nicole Golland's lopees.com.au offers cotton envelopes that help their owners to stay organised without wasting paper. She shares her business secrets in this Q&A.
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Government news for business
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