Welcome to the exclusive My Business December/January 2011/2012 e-zine for recipients of BNI's e-mail newsletter.
Click on the article below to start reading the magazine.
Ivan Misner's column appears on page 57.
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- Analysis: Is your messaging really saying what you want?
By Adam Zuchetti
- Long overdue increase to the small business turnover threshold
By Andrew Conway
- The effect of culture on customer service
By Steve Simpson