Subscribe online for mybusiness
My Business contains fresh,
easy-to-read articles, money-making
tips and expert advice.
Sign up for our E Newsletter
Our free, weekly newsletter brings you the best of this site, plus giveaways and other fun. Sign-up now and receive every digital edition in 2014 of My Business FOR FREE!
Research reveals online business activity on the decline
The research, released as part of MYOB’s July 2012 Business Monitor survey of 1,004 SME operators, found the proportion with a business website rose slightly, from 36 per cent in March 2012 to 38 per cent in July. However, it also discovered online business activity (online transactions, email marketing and social media) was in decline, with only 24 per cent of SMEs having used search engines to promote their business, down from 31 per cent in March. Social media activity, such as connecting with consumers via Facebook, YouTube or Google+, had also dwindled, as had networking on LinkedIn (15 per cent versus 18 per cent and 13 per cent versus 19 per cent, respectively).
MYOB CEO Tim Reed, pictured right, says the decline in popularity of online business activities was completely unexpected, particularly that of online marketing and social media.
“Many of these tools, such as a basic LinkedIn page, are free and can be used to raise the profile of a business and to communicate with customers,” Reed explains.
“We also found more business operators are experiencing revenue falls than are experiencing rises, and the majority lack confidence in a short-term economic recovery. I suspect this has seen many shy away from online activities as they focus on the health of their business, whereas embracing them could reap productivity benefits.
However, Reed was quick to praise the growing number of SMEs with their own websites.
“I encourage all business owners to consider creating their own if they haven’t already,” he continues. “Getting a website started is within every small business’s reach.
“Last year, those with a business website were 53 per cent more likely to experience a revenue increase – 23 per cent saw their revenue rise versus 15 per cent of those without one. They also said positive business changes were more likely a result of having a website than using other promotional media, or a result of utilising both.”
For more from MYOB on how your business can get online click here.
Follow @mybusinessau on Twitter for breaking stories throughout the day.Register now to receive the FREE weekly My Business Headlines e-newsletter, which every Tuesday morning delivers all the latest news for SMEs straight to your inbox. Find out why you should join the SME Association of Australia.
Government news for business
To get on top of the threat, click here to access a Symantec.cloud White Paper and discover:
- The top 6 security trends SMBs need to protect yourselves against
- A Security Essentials checklist - the essential security controls required to cover these threats
- How Cloud Security services can offer significant benefits in security your business
Most popular stories
- Interview: Ruslan Kogan on social media, entrepreneurship and how startups can succeed
- My Business iPad and iPhone app now has four issues free!
- Announcement: Finalists in the 2011 ActionCOACH My Business Awards
- Facebook launches Small Business Accelerator Program
- 2013 ActionCOACH My Business Awards: How to Enter