The most common trait of successful businesses

Success in business generally doesn't come by accident. There are a few common traits of business leaders that keep a company on the path to a bright future.


For most SME owners, hearing the personal insights of someone from the big end of town is something of a rarity. For Thought Patrol founder Mark Bilton, it’s his life.

Starting as a retail shop assistant before climbing the corporate ladder to become the head of Gloria Jean’s Coffees, and now the owner of a small business, Mark has had an eclectic experience of business at all levels, and has unique insights into the do’s and don’ts of being a leader.

The My Business Podcast crew asked Mark to share his thoughts about:

• The key trait common to the most successful businesses
• His approach to developing a company strategy
• The role he plays as a business mentor
• How he, as a small business owner, is maintaining a sales pipeline

And much more!

Listen to other instalments of the My Business Podcast:
Episode 24: Offshore workers: the next bastion of business growth?
Episode 23: What Trump means for Aussie businesses
Episode 22: Balancing innovation with paying the bills
Episode 21: The do's and don'ts of selling online
Episode 20: A true blue Aussie success story
Episode 19: Growing a successful business against the odds
Episode 18: ‘Why I give stuff away for free’
Episode 17: The nuances of business expansion
Episode 16: Adding scale and value in a services business
Episode 15: Guide to winning clients and retaining staff
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