The most common trait of successful businesses

Success in business generally doesn't come by accident. There are a few common traits of business leaders that keep a company on the path to a bright future.

For most SME owners, hearing the personal insights of someone from the big end of town is something of a rarity. For Thought Patrol founder Mark Bilton, it’s his life.

Starting as a retail shop assistant before climbing the corporate ladder to become the head of Gloria Jean’s Coffees, and now the owner of a small business, Mark has had an eclectic experience of business at all levels, and has unique insights into the do’s and don’ts of being a leader.

The My Business Podcast crew asked Mark to share his thoughts about:

• The key trait common to the most successful businesses
• His approach to developing a company strategy
• The role he plays as a business mentor
• How he, as a small business owner, is maintaining a sales pipeline

And much more!

Listen to other instalments of the My Business Podcast:
Episode 17: The nuances of business expansion
Episode 16: Adding scale and value in a services business
Episode 15: Guide to winning clients and retaining staff
Episode 14: The working mum transforming a global product chain
Episode 13: 'How I've kept my first customers for 22 years'
Episode 12: Navigating your best routes to market
Episode 11: Expert tips for getting your marketing right
Episode 10: Tips for qualifying new business leads
Episode 9: How I structure a 90-hour working week
Episode 8: How to negotiate better payment terms
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