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ATO spruiks cashless society in latest research

Cashless, electronic payment

Only one in five Australians continue to use cash for purchases, according to new research revealed by the Tax Office, as it continues its major investigations into the black economy.

According to research by Colmar Brunton, commissioned for the ATO, the trend towards cashless payment has escalated, with 86 per cent of businesses agreeing that customers expect to pay via electronic means.

“This research indicates that the trend away from cash will only gather pace. This is more than a passing fad. This is the way of the future,” said ATO assistant commissioner Matthew Bambrick.

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“Particularly with the decline in minimum transaction amounts, we are likely to see more and more people carrying little or no cash at all. Most businesses already know this and we expect the rest will be there soon.”

The ATO has been handed a $318.5 million funding boost as the government seeks to combat the black economy, with an estimated gain of $3 billion over the forward estimates period.

A limit of $10,000 for cash payments made to business for goods and services has also been proposed, with the measure set to kick off from 1 July 2019.

“It’s clear that there’s been a cultural shift towards cashless payments across the board, even for smaller amounts,” said Mr Bambrick.

“The research shows that cash is only the preferred payment method for transactions under $5, and for anything over $50, the vast majority of people want the ease and security of an electronic payment.

“Where we once saw people walk into car dealerships with cash in hand, cash has now been relegated to the morning coffee.”

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According to the research, the trend towards cashless payments is particularly evident among people under 35, who carry the least amount of cash.

Those aged 18 to 24 are also half as likely to request a discount for paying in cash compared with the general population.

Adam Zuchetti

Adam Zuchetti

Adam Zuchetti is the editor of My Business, and has steered the publication’s editorial direction since early 2016. 

The two-time Publish Awards finalist has an extensive journalistic career across business, property and finance, including a four-year stint in the UK. Email Adam at This email address is being protected from spambots. You need JavaScript enabled to view it.

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ATO spruiks cashless society in latest research
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