MYOB has announced it will be discontinuing support services for one of its original accounting desktop products next year.
AccountRight Classic, which has been in the market for about 20 years and is one of MYOB’s original desktop products, won’t be updated beyond September 30 next year. Until that point, support services and compliance updates will still be available.
For those want up-to-date support and systems beyond September 2019, this will mean a forced upgrade to MYOB’s cloud suite of products.
Industry associations and some major partners have already been made aware of MYOB's plans this week. MYOB is currently in the process of informing accountants, bookkeepers and investors.
According to MYOB boss Tim Reid, about three per cent of paying users are still on AccountRight Classic. He told My Business’ sister publication Accountants Daily that the bulk of new users, about 94 per cent last year, opt for online-only services.
Mr Reid also said this move is “absolutely” in line with MYOB’s broader plans to cease investment in desktop products.
“This is in line with what we’ve been telling clients about where we’re headed. Going forward, we envisage more of these announcements,” Mr Reid said.
At this stage, Mr Reid said dates aren’t set for further wind-downs.
“We will look at adoption rates and see when each product passes its tipping point,” Mr Reid said.
Earlier this year, MYOB walked away from a $180 million deal with Reckon to acquire its accountants practice management division. Mr Reid said today’s announcement is independent of the Reckon fallout.
Adam Zuchetti is the editor of My Business, and has steered the publication’s editorial direction since early 2016.
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