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4 out of 5 tax agents yet to transition to myGovID

myGovID

Despite the fast approaching AUSkey closure date, the ATO has revealed that only 20 per cent of tax agents are currently using myGovID compared to 46 per cent of BAS agents.

Although only one in five tax agents is logging into ATO’s Online services for agents using myGovID, the figures are “far exceeding” the Tax Office’s expectations, ATO deputy commissioner and chief digital officer John Dardo told My Business sister title Accountants Daily.

BAS agents are currently leading tax agents when it comes to using myGovID to access the ATO’s Online services environment, with 46 per cent of all BAS agents now using the new digital identity to log in.

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Despite the perceivably low uptake among tax agents, the number has risen dramatically from just 3 per cent who were doing so at the start of 2020.

“We’re still a month and a half out, so to be there is fantastic because we know that most people traditionally leave it to the last minute,” Mr Dardo said.

“There’s a bit of a myth out there that it has not been taken up, but enrolments are far exceeding our expectations, logins are far exceeding our expectations, percentages of logins are well above what we forecast.

“The statistical data is evidencing that people that are trying it are getting in, and staying in once they are in. Now, that doesn’t mean there aren’t exceptions, but overwhelmingly, the adoption is well above expectations and well ahead of expectation.”

Despite the growing adoption rate, Mr Dardo has urged agents to make the move to myGovID now rather than holding off until late March.

“The reason we’re encouraging people to go early is to avoid a traffic jam and to make space for some people who, for good reason, need to go in mid-March, and those are people with marriage certificates that link two different documents or for those who need authorisation for overseas [staff],” Mr Dardo said.

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Closure date confirmed

Last week, the ATO told MyBusiness that AUSkey and Manage ABN connections will close at 11.59pm AEDT on Friday, 27 March.

The ATO has now revealed that it will not be able to move on that deadline, with the AUSkey technology physically expiring at 12pm on 30 March.

“The problem with that, of course, is that 30 March is a working day,” Mr Dardo told Accountants Daily.

“So, if I wait for 30 March at noon, to let everything die before I mandate a switch-over, it will be happening in the middle of a Monday.”

As of 9 February, the myGovID app had been downloaded a total of 492,936 times, with a majority of downloads coming from the Apple App Store or 391,916 in total.

Maja Garaca Djurdjevic

Maja Garaca Djurdjevic is the editor of My Business. 

Maja has an extensive career as a journalist across finance, business and market intelligence. Prior to joining Momentum Media, Maja spent several years unravelling social, political and economic intricacies in Eastern Europe. 

You can email Maja on This email address is being protected from spambots. You need JavaScript enabled to view it. 

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4 out of 5 tax agents yet to transition to myGovID
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