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ATO to issue certificates to travel agents for COVID payment

Adrian Flores
Adrian Flores
15 December 2020 1 minute readShare

The Australian Taxation Office has announced it will be issuing a certificate of tax information to clients who have applied for the COVID-19 Consumer Travel Support Program payment.

The travel agents COVID-19 payment is a one-off payment to help travel agents and tour service businesses with a turnover of between $50,000 and $20 million that have been adversely affected by COVID-19.

Payments will be scaled, with a minimum payment of $1,500 for a business with a turnover of $50,000 up to a maximum payment of $100,000 for a business with a turnover of $20 million.

In a recent notice on its website, the ATO said a certificate may be sent to:

  • a client’s registered mailing address that is held by the ATO, which may be their practice address
  • a sole trader client’s myGov inbox, if they have a myGov account linked to the ATO
  • your client mail inbox in online services for agents, if communication preferences have been set for their practice to receive client mail

“If you receive a certificate on behalf of your client, you should forward this as soon as possible, to support them to meet the application deadlines for the program,” the ATO said.

“To help ensure integrity and to simplify the process, the ATO will only issue certificates for ABNs that have been provided to us by Services Australia following an initial grant application. Clients or their tax professionals will not be able contact us directly to request a certificate.”

The federal government announced the scheme after thousands of travel agents reached out to the small business ombudsman last month asking for help.

Tourism minister Simon Birmingham said the payment recognises that travel agents are operating in an exceptional set of circumstances where most are having to refund last year’s income while continuing to work with no additional income.

“Providing further assistance to travel agents in the current environment will help keep them afloat at a time when they are continuing to hold travel credits for consumers who have previously cancelled travel,” he said.

ATO to issue certificates to travel agents for COVID payment
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Adrian Flores
Adrian Flores

Adrian Flores is the deputy editor of MyBusiness. Before that, he was the deputy editor for SMSF Adviser as well as features editor for ifa (Independent Financial Adviser), InvestorDaily, Risk Adviser, Fintech Business and Adviser Innovation.

You can email Adrian at [email protected].

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