Business guide to Coronavirus

Retailers granted authority to negotiate with their landlords

Last updated 5:35pm 23 April 2020

The Australian Competiton & Consumer Commission has granted interim authorisation that allows retailers to collectively bargain with their landlords regarding rent relief during the Coronavirus pandemic.

The temporary authorisation, granted by the ACCC to the Australian Retailers Association and its current and future members, will allow retailers to share information such as rising vacancies within shopping centres, falling customer counts and deteriorating trading conditions as part of considering and negotiating support to be provided by their landlords in the context of COVID-19.

The ACCC Chair Rod Sims said: “We see a clear public benefit in allowing retailers to work together in the negotiations with landlords as it will help those tenants who are experiencing financial hardship during this pandemic to reach a fair outcome." 

“We need to maintain strong competition in the retail sector and supporting these businesses will help with the economic recovery once the pandemic subsides.”

The CEO of the Australian Retailers Association, Paul Zahra welcomed the decision saying: “Rent, along with wages, is one of the biggest outgoings for retailers. While JobKeeper has given welcome relief on the wages front, this decision will assist our members to strike collective arrangements with their landlords.” 

“A practical example is a group of retailers – large and small – negotiating a collective percentage reduction in rent, but those retailers would not be able to quantify to each other the specific impact on their businesses in dollar terms.” 

“Retailers will also be able to discuss the position landlords have taken around interpreting and applying the mandatory Code of Conduct for retail leasing announced recently by the Prime Minister, which the states are legislating,” Mr Zahra added.

Free Lease Negotiation Guide

Whether you’re already eligible for rental relief under the COVID-19 Code of Conduct for Commercial Tenancies or you’re preparing for a possible downturn in sales, negotiating your lease can be a daunting exercise. We’ve compiled this 10 Step Guide to help you get the best commercial outcome for your business. 

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More details

The authorisation is voluntary and temporary and does not include individual tenants exchanging information about the amount of their rent or any rent incentives they were previously granted.

The ACCC plan that the proposed cooperation between tenants and landlords will also consider the mandatory Code of Conduct. For information about how the code is being implemented in your state, click here.  

To download the ACCCs full announcement, click here


Stay up to date with the most recent COVID-19 announcements relating to your business here. You can also explore our free Business Guide to Coronavirus for dedicated advice, support and solutions to help your business through these uncertain times.