The importance of crafting highly effective job descriptions
A detailed template position description for all roles is required
Those responsible for writing descriptions should know the required outcomes
Job holders should be consulted when developing and reviewing positions
All employees, supervisors and managers should sign relevant job descriptions
A return on investment (ROI) should be the target when developing job descriptions
All job descriptions should be kept up to date
Yes, developing and reviewing job descriptions can be considered an onerous task. However, consider the efficiencies essential to productivity and profitability that you lose if you don’t have detailed and consistent job descriptions across the organisation.
You won’t have a sound basis for recruitment and selection, which ensures you get the right person for the job based on their mix of skills, qualifications, experience, and demonstrated behaviours and attitudes.
Without thorough job descriptions, you can’t consider and be clear about important aspects of all positions within the business, including reporting relationships, key task requirements, and expectations relating to behaviour and attitude.
You’ll be lacking a sound basis for effective performance review and training and development.
You won’t be able to provide clarity for staff and supervisors around who does what within the business, which reduces confusion and also provides you with the opportunity for greater efficiency and, ultimately, profit.
You also won’t have the opportunity to reduce the risk of non-compliance with employment-related legislation, including Work Health and Safety. Nor will you have established a good safeguard for your business in the event of grievances, disputes, claims of unfair dismissal, etc.