Train your staff – knowledge is power
Now that you have the tools, share the knowledge with the wider organisation. The more people on your books, the greater the risk of phishing emails coming in. Consider investing in instructional videos or interactive modules for the training. Visual aids with examples are effective ways to demonstrate the power of the human firewall.
Install Antivirus software
To help protect your systems from viruses e.g. malware, antivirus software can add an extra level protection. They can:
- block known phishing attempts
- remove viruses, malware and ransomware.
Report and delete the email
If your organisation has an IT policy, you’re likely to be required to report the email either by forwarding it, filling in a report or logging it.
If using Outlook you can block the sender. This will move the email to junk and you can delete it from the folder. If using Gmail, there is a report phishing function. At a minimum, you should delete the email.
Finally, if you are ever unsure, you can pick up the phone and call the sender of the email to seek validation. So remember, be alert for phishing emails – don’t get caught hook, line and sinker.