Workplace Advice Line team supporting businesses with minimum wages entitlements and termination procedures

Workplace advice line

Need support understanding minimum wages, overtime, leave entitlements or correct procedures for termination, redundancies or employee stand down? Our Workplace Advice Line team handles over 26,000 calls from Australian businesses every year and is here to help.

benefits for your business

Our Workplace Advice Line team can support you across a range of issues that may arise within your workplace, like: 

  • Interpreting awards and provisions
  • Wage rates
  • Redundancy and termination 
  • Leave provisions such as personal leave, long service leave, annual leave and parental leave
  • Contracts of employment
  • Bullying 
  • Human resources issues
  • Workplace policies
  • Workers compensation
  • Creating a flexible workplace

Our Workplace Advice Line takes over 26,000 calls each year from businesses like yours so there’s every chance we’ve encountered a question like yours in the past and we’re here to help guide you.

Our Workplace Advice Line team are experts in HR, Workplace and Industrial Relations. We can discuss the majority of matters with you over the phone. However, as we sit alongside the award-winning legal team Australian Business Lawyers & Advisors, if your business requires legal assistance (for a claim or serious workplace incident for example) our team can easily refer your matter to a lawyer with relevant expertise to assist.

Australian Business Lawyers & Advisors were voted number one Workplace and Employment Law Firm 2018 and 2019 at the Australian Law Awards. Find out more here

get started

Business NSW Business Workplace Plan

Calls included: 12 per year

Cost: $139* per month (plus GST)

Buy now

Already a Business NSW Member? Call on 13 26 96 (business hotline) between Monday and Friday 8.30am to 5.30pm (AEST).


HR Advance Premium Plan

Calls included: 5

Cost: $2304.00 per year (including GST). 

Buy now

Already a customer? Call 1800 505 529 between Monday and Friday 8.30am to 5.30pm (AEST).


Workplace Assured

Calls included: Unlimited 24/7 calls per year (365 days a year)

Cost: From $4301.10 per year (excluding GST).

Buy now

Already a customer? Call 1300 575 394 Monday and Friday 8.30am to 5.30pm (AEST).


*Annual membership fees may be paid in their entirety in advance or in equal monthly payments in advance – full Membership Terms & Conditions are available here.

If you’re an existing Business NSW member, you may have calls to the Workplace Advice Line included as part of your membership package and you may also be able to add more calls if required.