“This whole idea of practice makes perfect: no, it doesn't. Practice makes permanent,” explains management trainer Guy Williams of The Training Guys.
“You practice the wrong stuff, you get really, really, good at it. You've got some managers that have been practicing the wrong stuff for years and years, and they've perfected the art of doing the wrong stuff!”
For anyone running a business and/or managing a team, this can easily be amplified as you potentially have all of your employees becoming well versed in operating in a counter-productive way.
As such, Guy urges everyone in business to scrap the annual performance review, at least, as the sole form of evaluating employee performance.
“The annual performance review is marginally better than nothing. I mean, if you're managing me… and I'm not quite doing the right thing, and it can wait 12 months before you tell me, it can't be that bloody serious to be honest,” he points out.
“If I did something fabulous on the first of January, and I don't hear about it until we sit down on the 31st of December, I've probably forgotten about it [or become ingrained in my methods].”