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How to help employees become experts at their jobs

Julianne Leybag
10 August 2017 2 minute readShare
Employees, experts

A business is only as good as its employees—it is important for business owners to ensure that their employees constantly receive proper training. Read on as My Business discusses some of the top employee engagement ideas that work.

While there are a lot of employee engagement programs to choose from, business owners must determine what kind of employee engagement activities fits the industry that the business is in.

Some of the steps which can help business owners  develop employee engagement initiatives for their business are:

  • Incorporate staff training into the onboarding process
  • Improve the business’ hiring process
  • Invest in workplace culture training
  • Make periodical training checks
  • Encourage employee-employer feedback

Incorporate staff training into the onboarding process

For employees to become process experts, the length and progression of training carried out by the business is integral. Make sure that employee training starts at the exact moment an employee is hired and onboarded by the business.

While normal onboarding for businesses includes task orientations and the like, it is also wise to start including all the necessary training relevant to their role in the business.

Business owners should also consider using a mentor-based training program instead of document-based training programs—a mentorship training process facilitates better interaction between new and old employees and allows new hires to feel more comfortable as they start adjusting to the new workplace.

Improve the business’ hiring process

Incorporating employee training into onboarding processes is all well and good, but how about improving the entire recruitment process so that businesses don’t have to struggle with conducting employee training?

Firstly, business owners should know what kind of employees they’re looking for and what kind of energy they’re looking at—complementing the existing tone and energy of other employees.

While a killer resume and a formidable skill set is a sure deal-breaker when looking for new employees, also consider traits such as work ethics when selecting potential candidates for a position. A harmonious working environment is imperative to the success of any business—finding the right candidates to put into an employee mix is a good way to ensure business productivity.

Invest in workplace culture training

Businesses usually divest their time and efforts in teaching basic business systems, organisational charts and employee benefits when training new hires. While this is necessary, new employees tend to pay less attention to these things as these considerations are similar to any type of business.

What can employers do to ensure that their employees pay attention to their onboarding training? Workplace culture training could be a good addition to any onboarding process.

This can be anything from orientations on work ethics, teamwork and cultural connections which can help new employees become accustomed to the kind of environment that they will be working in.

Make periodical training checks

Training new hires shouldn’t be confined to a single training session. To make sure employees are able to follow through with the guidelines and instructions laid out during the training, business owners should do a periodic training check on new employees.

Doing training checks during the first six months of an employee’s employment ensures that new hires are able to follow through with the company’s culture and are able to adjust accordingly to the workplace environment. This is also an ideal time for the employer to address any issues their employees might have regarding workplace environment or work ethics.

Encourage employee-employer feedback

No matter how many customisations and improvements a business incorporates into its training processes, the business may not see any significant improvement if employee-employer feedback is discouraged.

This particular kind of feedback benefits both the business and the employee as this allows both parties to see which areas need to be improved and get ideas on how things could be better.

Encouraging employee feedback also gives the impression that the business genuinely cares about its employees and gives importance to employee opinions, no matter how significant these opinions may be.

How to help employees become experts at their jobs
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Julianne Leybag

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