Many employers have faced a problem of new staff quitting during their probationary period, but the reason for them doing so is something business leaders can easily tackle themselves.
According to international recruitment agency Robert Half, which surveyed 460 hiring managers from Australian businesses, more than half (59 per cent) said they have had someone resign during probation specifically because the business had a poor onboarding process.
An alarming 43 per cent claimed poor onboarding caused an employee to call it quits within their first month.
“While having a well-developed recruitment strategy is essential to attract and secure top talent, the job isn’t done the moment the employee signs the contract,” said Andrew Brushfield of Robert Half Australia.
“Companies who fail to deliver on an efficient onboarding process have a greater risk losing the employee early on, which in turn leads to lost productivity, additional costs due to having to replace an employee and damaged team morale among existing staff who have to manage the additional workload until a new staff member joins the team.”
According to Mr Brushfield, there are a number of things new employees require from the outset in order to integrate into the team and the company, to be able to carry out their job tasks, and in turn be more likely to stay on.
“As part of a successful onboarding strategy, employers should make the new employee feel welcome and provide him or her with the necessary tools to be able to do the job,” he said.
“New starters also need adequate and regular guidance on job requirements and goals, and managers need to check in frequently to see if they have questions or concerns.”
Mr Brushfield added: “Delivering an onboarding experience that’s on the mark with employees’ needs will not only increase retention rates but also ensure new recruits start delivering results early on.”
Adam Zuchetti is the editor of My Business, and has steered the publication’s editorial direction since early 2016.