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Employee engagement improved during COVID peak, survey reveals

Adrian Flores
Adrian Flores
28 October 2020 1 minute readShare
Employee engagement improved

A new survey has revealed that engagement with employees improved during the height of the pandemic in Australia as many migrated from the office and did their work from home.

The survey from Peakon analysed a sample of 10 million survey responses, with more than 67,000 from Australia.

It compared scores that individual employees gave to a set of questions regarding engagement with their organisation in January this year with the scores to the same questions in July.

The results revealed that employee engagement improved by 1.5 per cent during the pandemic’s peak in Australia.

Peakon noted that the transfer of employees from the office to their homes and the requirement of companies to implement new safety measures has had an extremely positive impact on Australian employees.

It said survey comments relating to the working environment increased by 7.7 per cent in Australia, above the global average of 6 per cent.

Further, even though every continent enjoyed a rise in engagement, it was organisations in Oceania, which included Australia and New Zealand, that saw engagement rise by 4 per cent, which is double the global average.

Australian employees also felt as though their mental wellbeing was being better looked after by their employers during the pandemic, with mental health questions increasing by 2.8 per cent between January and July.

“Where we work and the quality of our working surroundings matter,” said Peakon APAC director Luke Amundson.

“Many Australians have appreciated, felt safe, thrived in their new working environments, and are loving the new normal workplace.

“As we have seen in this report, when employees feel heard and supported, they are empowered and motivated to help drive your business forward.

“The outcome of this experiment is likely to be the emergence of hybrid working models, with organisations not abandoning offices but redesigning and repurposing them for greater collaboration and connection.”

Employee engagement improved during COVID peak, survey reveals
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Adrian Flores
Adrian Flores

Adrian Flores is the deputy editor of MyBusiness. Before that, he was the deputy editor for SMSF Adviser as well as features editor for ifa (Independent Financial Adviser), InvestorDaily, Risk Adviser, Fintech Business and Adviser Innovation.

You can email Adrian at [email protected].

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