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Have your say on the ATO and its processes

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Have your say on the ATO and its processes

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A government committee is seeking input from business leaders, accountants and taxpayers on their experience in dealing with the ATO.

The House tax and revenue committee is seeking feedback as part of its review of the Australian Taxation Commissioner’s Annual Report for 2016-2017.

As part of this review, the committee cross-checks reporting of events and processes by the ATO against the experiences of those on the other end, including taxpayers as well as professionals.


“With the inquiry drawing to a close, the committee now makes a final call to taxpayers and other stakeholders for feedback on ATO performance,” the committee’s chair, Jason Falinski MP, said.

The review period covers a number of areas of concern for the tax office, including major technical outages in late 2016 and again in February 2017, as well as the high-profile allegations of ATO bullying and mistreatment of tax debts by SMEs and concerns that its dispute resolution process is unfair and ineffective.

That led to calls suggesting that the ATO should be split in two, while the federal opposition has since proposed the appointment of a second tax commissioner specifically to oversee complaints.

Submissions can be made by Tuesday, 9 October 2018 via the committee’s website or through its secretariat on 02 6277 4821.



Have your say on the ATO and its processes
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