She now shares her experiences at www.lovelivingthedream.com and will soon publish her book How to Climb Mount Everest in Sandals. My Business asked Rhiannon for some of her top tips.
Q: What’s the one thing you wish you’d known before you started in business?
A: That a business partnership is tighter than a marriage and while you can run away from your husband or wife you certainly can’t run away from doing the payroll!!!
Q: What are your most effective work habits?
A: Asking myself these two questions:
- Is this the best use of my time right now; and
- How can I do more with less – i.e, leverage my business.
Q: Share your number one sales technique with us.
A: Be real and transparent and build relationships with clients – don’t just go for the sale – farm your customers – as opposed to “hunting” them..
Q: What’s your best, secret, team-building tactic?
A: Empower the team to make decisions and to grow past you – too many people keep their team “below” them and are too afraid to watch their staff grow into their jobs – they feel threatened when they should feel that they have done an awesome job in growing the team beyond themselves.
Q: What’s more important in business: passion or preparation? Why?
A: Passion. Without passion there is no real desire to prepare and the preparation will be empty and simply a means to an end.
Q: What do you drive?
A: I drive a pair of Nike Lunars as I would rather put water pumps into villages in Nepal and seriously, I love walking everywhere. I used to live in a small country town and walked everywhere. I hire a car if I need one, or grab a cab.
Q: How do you relax?
A: Meditation, silly games with my son, walking, music, cooking, reading and yoga.
Q: How do you foster and express creativity?
A: I am the ideas Queen – the only problem is when I have an idea that I like I will actually bring it to fruition: sleep is for the dead!