Rhiannon Rees was once a homeless single mother but moved on to a stellar career in high volume retailing before becoming one of the world’s top business coaches.
She now shares her experiences at www.lovelivingthedream.com and will soon publish her book How to Climb Mount Everest in Sandals. My Business asked Rhiannon for some of her top tips.
Q: What’s the one thing you wish you’d known before you started in business?
A: That a business partnership is tighter than a marriage and while you can run away from your husband or wife you certainly can’t run away from doing the payroll!!!
Q: What are your most effective work habits?
A: Asking myself these two questions:
- Is this the best use of my time right now; and
- How can I do more with less – i.e, leverage my business.
Q: Share your number one sales technique with us.
A: Be real and transparent and build relationships with clients – don’t just go for the sale – farm your customers – as opposed to “hunting” them..
Q: What’s your best, secret, team-building tactic?
A: Empower the team to make decisions and to grow past you – too many people keep their team “below” them and are too afraid to watch their staff grow into their jobs – they feel threatened when they should feel that they have done an awesome job in growing the team beyond themselves.
Q: What’s more important in business: passion or preparation? Why?
A: Passion. Without passion there is no real desire to prepare and the preparation will be empty and simply a means to an end.
Q: What do you drive?
A: I drive a pair of Nike Lunars as I would rather put water pumps into villages in Nepal and seriously, I love walking everywhere. I used to live in a small country town and walked everywhere. I hire a car if I need one, or grab a cab.
Q: How do you relax?
A: Meditation, silly games with my son, walking, music, cooking, reading and yoga.
Q: How do you foster and express creativity?
A: I am the ideas Queen – the only problem is when I have an idea that I like I will actually bring it to fruition: sleep is for the dead!