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FWO audits prompt need for employer reviews

Jotham Lian
Jotham Lian
18 December 2018 1 minute readShare

Fair Work’s continued scrutiny on payroll and industrial awards should spur businesses to proactively review their practices, an adviser has said, while highlighting the main areas tripping up employers.

The Fair Work Ombudsman (FWO) has been actively auditing workplaces this year, most recently dropping in unannounced on popular dining strips in the Melbourne CBD.

Earlier this year, the FWO recovered $471,904 for 616 workers on the East Coast, after finding that 72 per cent of the 243 businesses audited had breached workplace laws, including a lack of employment records and payslips.


Pitcher Partners partner Ben Powers believes businesses need to undertake an independent review of their processes to ensure they are compliant with the law.

According to Mr Powers, the most common reasons for underpayment of workers includes incorrect interpretation of industry awards, incorrect staff level classification, poor payroll system controls and oversight.


“Awards in many sectors can be really complex so that goes to the systems you may have in place to be able to deal with those complexities,” he said.

“You are talking about detailed timesheet systems that have to track the time people work over the day, working at night, different rates – it is incredibly complex and it is always changing.

“We are seeing many owners and directors becoming more proactive and getting experts in to look at their payroll and complete an independent overview of their systems and processes, and comparing what they are doing with their actual obligations under the awards and agreements.”

With directors personally liable for underpayments and the introduction of the Fair Work Amendment (Protecting Vulnerable Works) Bill 2017, which introduces strict liability on to franchisors for underpayment of employee entitlements across a franchise network, Mr Powers believes businesses need to be start being proactive.



“If Fair Work Australia chooses to take a business to court, it is the directors who are liable for any penalty that is imposed. There are many examples of fines up to $100,000 imposed by the courts,” said Mr Powers.

“Directors have to be proactive to the potential issues and take independent advice where possible.

“They have to own the issue and get on the front foot, go back and do the analysis and check they have given workers the right pay. Then they have to tighten up their systems and processes that are in place to prevent things like this happening in the first instance.”

The FWO has a series of pay calculators on its website designed to help employers navigate relevant award rates. 

FWO audits prompt need for employer reviews
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Jotham Lian
Jotham Lian

Adam Zuchetti is the editor of My Business, and has steered the publication’s editorial direction since early 2016. 

The two-time Publish Awards finalist has an extensive journalistic career across business, property and finance, including a four-year stint in the UK. Email Adam at [email protected]

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