Business NSW, formerly known as NSW Business Chamber, has congratulated Australia Post on its decision to recommence the shipping. It comes after earlier this week saw Australian Post say it would be halting the interstate delivery of fresh products — a move Business NSW noted would “cripple businesses who had embraced e-commerce in the wake of the COVID-19 pandemic”.
“It’s easy to be critical of these types of decisions, so when an organisation like Australia Post listens to the community, we should give them a pat on the back,” said Business NSW CEO Nola Watson.
“Australia Post has also created an industry working forum to resolve issues with their delivery network which will be co-chaired by the small business ombudsman and former federal small business minister Bruce Billson.”
That being said, Ms Watson flagged interstate relations remain a key headwind for many local businesses.
“An ongoing issue for business is the different regulatory standards between states,” she said.
“Focusing on the risk of shipping perishable goods meant a missed opportunity to streamline commerce within Australia.”
Going forward, Ms Watson called on the government to address the challenges the small business community faces and make them a key priority.
“At a time when we are encouraging businesses to serve customers online and meet demand from across the country, as well as globally, excessive compliance and regulatory costs stand in the way of those goals being reached,” she said.
“At a future national cabinet, ministers should focus their attention on removing these obstacles and enabling mutually recognised regulation so that businesses are able to grow and reach customers wherever they may be.”