Success in business generally doesn't come by accident. There are a few common traits of business leaders that keep a company on the path to a bright future.
For most SME owners, hearing the personal insights of someone from the big end of town is something of a rarity. For Thought Patrol founder Mark Bilton, it’s his life.
Starting as a retail shop assistant before climbing the corporate ladder to become the head of Gloria Jean’s Coffees, and now the owner of a small business, Mark has had an eclectic experience of business at all levels, and has unique insights into the do’s and don’ts of being a leader.
The My Business Podcast crew asked Mark to share his thoughts about:
• The key trait common to the most successful businesses
• His approach to developing a company strategy
• The role he plays as a business mentor
• How he, as a small business owner, is maintaining a sales pipeline
And much more!
Taking digitisation out of the ‘too hard’ basket for SMEs
By Jason Brouwers
The insanity of consumer expectations
By Jason Dooris
Forget how big you are: always have a start-up mentality
By Simon Larcey