The Australian Taxation Office (ATO) has confirmed that it will continue to process October monthly JobKeeper declarations beyond their 14 November deadline, due to system maintenance works it carried out on its online services for agents that affected access last weekend.
JobKeeper business monthly declarations are usually due by the 14th of each month.
“As our systems were unavailable last weekend due to planned system maintenance, we will continue to process the monthly declaration to reimburse employers for October payments past 14 November 2020,” an ATO spokesperson told MyBusiness.
“As always, the sooner declarations are lodged, the sooner payments are processed.
“We work closely with software providers and the community, and if employers have any questions or need assistance on their JobKeeper monthly declarations, they should contact us.”
Payroll software providers recently encountered an issue with JobKeeper tiers, whereby employers using the long form of JobKeeper codes were experiencing problems.
The ATO has since implemented a fix.
In September, MyBusiness was joined by ATO Deputy Commissioner James O’Halloran, Australian Small Business and Family Enterprise Ombudsman Kate Carnell and MYOB CEO Greg Ellis to discuss the JobKeeper extension and what the changes mean for business.
Business owners viewing the webcast had plenty of questions concerning the stimulus extension, particularly in regard to eligibility. Here you can access the ATO’s answers to some of the most frequently asked questions by recipients of the government’s wage subsidy.
