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ATO launches new Online services for business portal

Adrian Flores
Adrian Flores
28 January 2021 1 minute readShare
ATO launches new Online services for business portal

The Tax Office has updated its services for small businesses by launching its Online services for business (OSB) portal following an industry consultation.

The new OSB portal replaces the previous Business Portal and electronic superannuation audit tool (eSAT).

The ATO said OSB will provide a secure, modern channel to manage tax and super obligations, and can be accessed on multiple devices, including a smart device like a phone or tablet at a time that is convenient.


Key features include:

  • digital lodgement of audit complete advices (ACA) and auditor contravention reports (ACR)
  • lodgement of multiple ACAs in one report
  • instant ACR lodgement confirmation
  • print-friendly versions of ACR lodgements
  • single login for multiple businesses
  • communicating with us through secure mail
  • page-specific help and support
  • access to the Small Business Superannuation Clearing House

The ATO said the new system is in public beta testing and encouraged users to provide feedback on the portal by completing the “Give us your feedback” form located at the bottom of every page.


To log in to Online services for business, users need to use myGovID, with new users needing to set up their myGovID and link it to their business using Relationship Authorisation Manager.

“Online services for business is live, so any changes or lodgements you make will update your records with us,” the ATO said.

“We understand many are still impacted by the events of 2020 and we will continue to support you through this time of change. While you transition to Online services for business, the Business Portal and eSAT are available until they are decommissioned later this year.”



ATO launches new Online services for business portal
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Adrian Flores
Adrian Flores

Adrian Flores is the deputy editor of MyBusiness. Before that, he was the deputy editor for SMSF Adviser as well as features editor for ifa (Independent Financial Adviser), InvestorDaily, Risk Adviser, Fintech Business and Adviser Innovation.

You can email Adrian at [email protected].

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