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HTC's BlackBerry SMS glitch

My Business

If you have just bought an HTC mobile phone and plan to upgrade from a BlackBerry, be careful: a glitch means the HTC device may resend all your old SMS messages.

HTC Australia and New Zealand is advising clients migrating from a BlackBerry to an HTC smartphone that a known error is causing all archived text messages on the BlackBerry service to be resent to their original recipients.

The issue only arises when the user is transferring data from the BlackBerry device and elects to use the Transfer Data application and all transfer all SMS messages during the HTC phone set up.


It applies to all HTC models, from the Desire S onwards, including Android and Windows Phone 7 flavours.

In a statement the company said it was working to resolve the glitch “as a matter of urgency”. It was developing a software patch and would push notification to the phones when it became available to download and update.

This is the first time we’ve heard of a glitch with HTC and hope it can be solved soon as resending old text messages can be embarrassing at the least. Concerned customers can contact HTC Customer Service on 1300 482 482.



HTC's BlackBerry SMS glitch
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