Going cashless may sound good in theory, but what are the practical implications? Will you risk losing your customers?
It was something My Business was curious about and we posed these questions to Jasper Boyschau, the founder and CEO of driving training management platform No Yelling which recently launched a cashless POS system.
“No Yelling is a platform that connects learner drivers with driver trainers and vets the best trainers in a local area. We haven’t created it as a marketplace. We’re trying to redistribute the load to quality trainers and make learner driving more affordable,” explains Jasper.
Part of achieving that goal was to make the payments process cheaper and more efficient for the instructors who contract to his business.
“We have a fleet of freelance trainers. We wanted to create a platform that allows them to run their operations without us having to check up on them. [Plus] people also carry much less cash these days,” he says.
According to Jasper, No Yelling considered several options and trialled different payment applications. In the end, he found that for the best user experience, full integration was needed to avoid customers going elsewhere. It was for this reason No Yelling opted for PayPal Here.
Jasper says this enables No Yelling to provide full oversight of payments and processes, and still allows for cash payments for customers who prefer this method of payment.
Having grown across the south-east Queensland region since its in 2010, there are plans for No Yelling to expand into Melbourne and later Sydney, with the aim of offering effective POS and customer credit tracking to more driving instructors, freeing up their time to spend on customers.