Automation and artificial intelligence (AI) are often cited as delivering efficiencies in business. Now a quarter of surveyed Australians think that technology should be used to replace our politicians too.
Just a fortnight after Australians were handed a new Prime Minister – the sixth in the last decade – tech management firm OpenText released the findings of a survey on the role of AI in government.
It found that 27 per cent believe AI would make better decisions than elected politicians. However, they still want humans kept in the loop to make final decisions.
Even more (40 per cent) believe that AI will enter government over the next five years.
Interestingly, though, the survey of 1,000 Australians was conducted in January this year, meaning that even more could now support the move given the recent leadership ructions.
“AI technology is here to stay. Businesses are turning to digital transformation, healthcare organisations are embracing medical technology innovations and, as a result, AI is filtering into every aspect of our lives,” said OpenText’s Mike Lord.
“More and more Australians are seeing the benefits this will bring to the workplace and our wider lives, including the public sector. By performing more menial, repetitive tasks, automation and robotics allow us to be more efficient and save time.”
According to Mr Lord, “Sci-fi movies tend to distort the consequences of AI technology.”
Instead, he suggested that the role of AI is to work alongside humans to help us operate at our peak potential.
“It’s time to stop viewing AI as an existential threat to our livelihoods and our health. AI will transform the workplace, as menial tasks are digitised through robotics and process automation, but AI will never replace people,” he said.
Adam Zuchetti is the editor of My Business, and has steered the publication’s editorial direction since early 2016.
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