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NBN discounts wholesale rates for business

NBN discounts wholesale rates for business

Cost cutting

NBN internet services could soon become cheaper for business customers, after the NBN Co unveiled new discounted bundles will be made available to retail providers.

In a statement issued on Monday (10 December), NBN Co said that its new bundles for fixed line network access were designed to “help improve customer experience and better meet the demands of Australian businesses”.

The packages will include:

• Wholesale speeds of 50/20Mbps for smaller businesses;
• Wholesale speeds of 100/40Mbps with support for multiple phone lines for medium-sized businesses;
• Wholesale symmetrical committed speeds of 20/20Mbps and a 100/40Mbps peak information rate; and
• Wholesale symmetrical committed speeds of 50/50Mbps and a 250/100Mbps peak information rate for data-intensive and multi-site organisations.

It said that it is working with internet providers to roll out the discounts, with the aim that businesses will benefit from the cost savings from early 2019.

“We’ve undertaken extensive research with Australian businesses and our service providers which reveals [that] increased service assurance, high speeds and committed bandwidth are the most important factors for businesses connecting to the NBN access network,” the company’s chief customer officer, Paul Tyler, said.

“We recognise some businesses are on NBN-powered plans that have not been optimised for their needs. Businesses should speak to their service provider about whether they require high speeds for cloud applications, committed and symmetrical information rates for audio and video conferencing, or increased service assurance for business-critical applications.”

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Mr Tyler added that while NBN Co does not set the prices offered by retailers, its discounted bundles are designed to entice retailers to pass on lower prices to their customers.

“We’re committed to continually working with the industry to invest in our wholesale product and service suite such as our business-grade satellite service, which is due to launch in 2019 and designed to benefit regional and rural organisations,” the chief customer officer said.

NBN discounts wholesale rates for business
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