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‘Parcel detained in terminal’: New scam warning

Australian Post office

Reports of a new SMS scam have prompted a warning by Australia Post, alerting people to the prospect of a new phishing scam.

On Wednesday (7 August), Australia Post posted a message on its Facebook page about the reported new scam.

“We’ve been advised of an SMS scam claiming to come from Australia Post. The SMS claims that you have a package ‘detained in terminal’, and asks for a payment to retrieve your package,” it said.


“This SMS has not come from Australia Post and is a phishing scam. Please do not click any links or make any payments.

“Australia Post will never contact you via SMS asking for your personal information, financial information or to make a payment.”

An image attached to the post highlighted that scam should be easily recognisable to most Australians.

The message, bearing Australia Post’s iconic red and white logo, claims that a package has been “detained in terminal” and that payment of freight is missing, to the tune of $1. However, the sender is listed as Dick Smith and the item description states the package is a “phone won in competition [sic]” — clearly a reference to the electronics retailer of the same name, originally founded by high-profile entrepreneur Dick Smith.

It then states that the item will be shipped immediately once payment is received.

Within two hours of being posted, the alert had already been shared 2,800 times and attracted 910 comments — many of which said they had received a similar message.



“I got one and instantly deleted it,” said one commenter.

“I’ve had similar,” added another, followed by two frowning face emojis.

A third said “I have had lots of them”.

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Adam Zuchetti

Adam Zuchetti

Adam Zuchetti is the editor of My Business, and has steered the publication’s editorial direction since early 2016. 

The two-time Publish Awards finalist has an extensive journalistic career across business, property and finance, including a four-year stint in the UK. Email Adam at This email address is being protected from spambots. You need JavaScript enabled to view it.

‘Parcel detained in terminal’: New scam warning
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