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ATO issues new myGov-related scam warning

Maja Garaca Djurdjevic
Maja Garaca Djurdjevic
10 July 2020 1 minute readShare
scam warning

With tax time upon us, scammers have developed new methods to get hold of bank and credit card details, involving a convincing impersonation of the ATO.

The Australian Taxation Office (ATO) has warned the public of new myGov-related SMS and email scams, which appear in a taxpayer’s legitimate ATO or myGov SMS message thread, but are in fact malicious traps set up to steal private details. 

“We’re receiving increasing reports of several myGov-related SMS and email scams. These scams look like they have come from a myGov or ATO email address. They also might appear in your legitimate ATO or myGov SMS message thread,” the ATO said in its most recent scam warning. 

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The message making rounds at the moment asks taxpayers to urgently verify their details via a myGov impersonation website, and threatens to lock their account if the instructions are not heeded within 24 hours. 

But the ATO has urged people to refrain from clicking on the link. 

 

Explaining that individuals will get email or SMS notifications from myGov whenever there are new messages in their myGov inbox, the ATO said these messages will never include a myGov account link. 

It instructed the public to always access the ATO’s Online services directly via my.gov.au, ato.gov.au and the ATO app.

The ATO said: “All online management of your personal tax affairs should be done in ATO Online services, accessed through your genuine myGov account.

“Any communications containing your personal information, such as your tax file number (TFN), will be sent to your myGov inbox, not your email account.”

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It also explained that individuals can make accessing their myGov account more secure by opting to receive a security code via SMS.

Anyone that has received an SMS or email from the ATO that they think is fraudulent is encouraged to report it by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Similarly, anyone that has received an SMS or email that looks like it’s from myGov, but it contains a link or appears suspicious, is instructed to email This email address is being protected from spambots. You need JavaScript enabled to view it..

ATO issues new myGov-related scam warning
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Maja Garaca Djurdjevic
Maja Garaca Djurdjevic

Maja Garaca Djurdjevic is the editor of My Business. 

Maja has a decade-long career in journalism across finance, business and politics. Now a well-versed reporter in the SME and accounting arena, prior to joining Momentum Media, Maja reported for several established news outlets in Southeast Europe, scrutinising key processes in post-conflict societies and enabling citizens to influence decision-making.

You can email Maja on [email protected] 

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