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First business accredited in new digital identity program

Juliet Helmke
19 August 2021 1 minute readShare
new digital identity program

The first identity verification business has been accredited by the Trusted Digital Identity Framework, bringing the government’s digital identity program one step closer to reality.

Australian company OCR Labs is the first private business to be accredited through the Trusted Digital Identity Framework (TDIF), Stuart Robert, the Minister for Employment, Workforce, Skills, Small and Family Business, has announced.

OCR Labs provides a fully automated remote identity verification and fraud detection service.

TDIF accreditation means that customers who use OCR Labs’ service in areas such as banking, finance and telecommunication have the assurance that their personal information is protected and is able to be verified.

This accreditation is the next step in rolling out the government’s digital identity plan. 

At a cost of $256.6 million, the digital identity system will allow Australians to easily prove who they are when accessing online services. 

Currently, Australians can use a digital identity to access government services using the Australian Taxation Office’s myGovID. Soon, consumers will have access to other accredited identity providers, such as OCR Labs, to verify their identities online.

The government anticipates the rollout of its digital identity program will make it simpler and less expensive for many starting and operating small businesses.

A new business owner, for example, will save $128 in costs and valuable time by not having to post certified documents to the Australian Business Register for review and processing. Manual review and processing of documents can also take up to four weeks, which will be avoided.

The digital identity program is a key part of the government’s $800 million digital business plan, which relies on strengthening privacy and security measures to increase efficiency. 

Mr Robert commented that OCR Labs’ accreditation was an example of how the strategy was supporting innovative Australian companies.

“Digital identity underpins the government's digital economy strategy that will allow Australian businesses like OCR Labs, and in particular small business, to capitalise on the opportunities that digital technologies are creating, enabling them to grow and create jobs as part of Australia’s economic recovery,” Mr Robert said.

TDIF requires an organisation to meet the government’s requirements for privacy protections, security and fraud control, risk management and technical integrity, ensuring a nationally consistent approach to accrediting, governing and operating digital identities in Australia.

Now they have been accredited, OCR Labs will undergo annual assessments to demonstrate they meet TDIF obligations.

First business accredited in new digital identity program
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Juliet Helmke

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