As normal business processes have been significantly disrupted throughout the pandemic, 72% of Australian organisations do not believe that they can have contingency plans for every future scenario, but rather, they need to be agile and be able to adapt quickly, a new research report from SOTI has found.
While many businesses have been forced to adjust to changing operating environments over the past 18 months, 77% of Australian organisations say that there is more that their company can do to improve their ability to be agile and adapt to new scenarios.
“In a significantly disrupted market, there is only so far that contingency plans can take you. Organisational agility is no longer an aspiration, it is a business necessity, along with having systems and technologies in place that can adapt to evolving conditions,” said Michael Dyson, vice-president of sales in Asia-Pacific, SOTI.
“Today, any business without the ability to support flexible and remote working is limiting their chance to meet customer demands in a challenging market.”
Given the sharp rise in remote working across Australia, employers are more reliant than ever on technologies that support mobile work. In fact, 70% of Australian organisations say that a large portion (20 to 40%) of their day-to-day operations (in addition to email on mobile phones) are dependent on mobile technology.
Worryingly though, half of those surveyed said that their organisation is not using mobile technology well enough to adjust to the challenges of the post-pandemic marketplace. As a result, and to help meet the needs of an increasingly mobile workforce, 73% of Australian organisations are considering increasing their expenditure on new mobile devices, systems and/or security in the next year.
However, simply investing in more mobile devices does not itself create an agile, remote-ready workforce. A further 66% of Australian organisations said that while their organisation’s portfolio of mobile devices has grown, the increased number of devices has made it harder to manage operations.
“Business agility will not simply be achieved through investing in greater numbers of mobile devices. To support mobile workers and build resilience into their workforce, organisations need an enterprise mobility management solution to deliver visibility and control over where their business-critical mobile devices are, what they’re doing, how they’re performing and what security or compliance risks they’re facing,” ended Mr Dyson.