About My Business
Helping Australian businesses at every stage
ABOUT US
Supporting Australian Businesses at Every Stage
At My Business, we’re focused on helping Australian businesses get better at being in business.
Powered by Business NSW, we support business owners through every stage of growth—providing tools, advice and resources to help them navigate challenges, make informed decisions, and build sustainable success.
Who We Are
My Business is a not-for-profit organisation committed to supporting businesses across Australia.
From sole traders to growing enterprises, we offer practical support that saves time, reduces risk, and helps members stay compliant and competitive. Every surplus dollar is reinvested into improving our services—so our members benefit directly from our growth.
What We Offer
Our services are designed to meet the needs of real businesses. That includes:
Workplace compliance tools and legally reviewed templates
Access to expert advice when it’s needed most
Insights and learning through webinars and member resources
Partner offers and benefits that deliver genuine value
With thousands of members across a broad range of industries, we’re a trusted support platform for Australian businesses that want to operate with confidence.
Our Mission
Our mission is to help businesses get better at being in business.
We do this by championing business interests, delivering practical solutions, and removing barriers to success—so our members can focus on running and growing their operations.
Meet Your Team
We’re a small, dedicated team committed to supporting Australian business owners.
Berna Gok Executive Manager, Membership and Products

Rowanna Gallagher Member Success Manager
Stella Hanson Business Solutions Team Leader

Craig Hannemann Senior Business Success Executive
Michelle White Member Engagement Executive

Peter Jumikis Member Engagement Executive
Sue Elvers Member Engagement Executive
Barbara Schefer Product Team Leader

Alka Sunam Product Support Coordinator

Mardi Herisson Memberships and Products Marketing Manager
Mardi manages the marketing strategy for My Business memberships and products, helping business owners connect with the tools, resources and support they need to succeed. With experience across digital campaigns, content development and member communications, she ensures My Business delivers value to its diverse member base. Outside of work, Mardi loves planning her next trip or training for a race.

Tina Tran Member Life Cycle and Marketing Executive
Backed by Business NSW
My Business is part of Business NSW, one of the country’s leading business advocacy organisations. Together, we work to ensure businesses not only have access to the tools they need, but also a voice on the issues that affect them.
Want to Learn More?
Explore our member benefits, browse our resources, or contact us to see how My Business can support your business.