What is Premium Workplace content?
Premium Workplace Content provides practical workplace guidance for Australian businesses. Subscribers gain access to a library of expert articles, workplace updates, analysis and practical resources covering HR, workplace and industrial relations topics. It also includes access to Ask an Expert, where you can contact workplace representatives for guidance on HR and workplace questions.
How much does Premium Workplace content cost?
We offer a range of annual subscription options to suit different business needs, from individual access through to multi-user plans. Enquire Now to learn more.
How do I get a copy of my invoice?
To request a copy of your invoice, please contact our Online Support team. They can assist you with accessing billing information and provide a copy of your invoice.
What is Ask an Expert?
Ask an Expert is included as part of your Premium Workplace Content subscription. If you have a workplace or HR question, you can contact our workplace representatives for guidance and support. It's designed to help subscribers navigate workplace matters and get answers to their HR and workplace questions.
How do I know that I am reading a Premium Workplace content article?
Premium Workplace Content articles are identified by a diamond icon across the website. This icon indicates that the article is part of the Premium Workplace Content library and available to subscribers.
How do I renew my subscription?
Premium Workplace Content subscriptions do not renew automatically. Before your subscription expires, a member of our team will contact you to discuss your renewal options. If you choose to continue, they can assist you with renewing your subscription.
I’ve forgotten my password. How do I reset?
If you've forgotten your password, go to the My Business login page and select Forgot your password? Follow the prompts to verify your email address and create a new password. Once your password has been reset, you can log in using your updated credentials.
Can I share my login with someone else?
Your login details should be kept secure and must only be used by you or an authorised user under your subscription. You must not share your login details with anyone who is not an authorised user, or use another person's login details to access the platform.
You are responsible for any activity carried out using your Member Account, including actions taken by your authorised users.
How do I navigate Premium Workplace Content?
Follow these steps to access the Premium Workplace Content Library:
- Log in to My Business.
- Navigate to the Premium Workplace Content Library.
- Once you're in the library, you can browse articles, workplace updates and resources.
Use the search function to find content on specific topics, or scroll through the library to explore the available content.
Need help? Reach out to Online Support for assistance.
How do I cancel my subscription?
To cancel your Premium Workplace Content subscription, please contact our Online Support team for assistance. They will help you manage your subscription and confirm when the cancellation will take effect.