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Worker loses request to work from home permanently

A bank employee who requested to work from home permanently for fear of contracting COVID has lost her request to permanently work from home, with the Fair Work Commission finding her application "simply unreasonable".

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Fair Work makes first order to vary flexible work arrangements

The Fair Work Commission ordered an employee to work one day per week in the office, highlighting the need for employers to provide substantial evidence and negotiate genuinely when refusing flexible work requests.

Mastering Flexible Work Requests in your Workplace

With changes to the FWA now in full force, employers must follow strict steps when managing flexible work requests or risk intervention by the FWC.

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Should medical appointments be outside work hours?

Can employees attend medical appointments during work hours while on workers’ comp? Here’s what’s reasonable, and how to manage it in a return-to-work plan.

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Can employees be directed to work Boxing Day?

Learn about your rights as an employer and the rules employees must follow when refusing to work on public holidays.

Overtime work – can an employee refuse employer’s request?

This article explores the Fair Work Act’s criteria for reasonable overtime, weighing workplace needs against health, safety, and personal circumstances.

Navigating flexible work requests

Webinar on-demand | 17 September 2025

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Stop the clock: What is meant by 'hours of work'?

Hours of work can be a tricky issue. Disputes can arise over things such as rostered days off, changes to work hours, rest breaks, overtime or time off in lieu.

Flexible Work Requests: The High Cost of Skipping a Step

An employer’s refusal of a flexible work request seemed justified, until the Fair Work Commission found a critical procedural requirement had been overlooked.

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Time is money when travelling between work locations

A casual cleaner successfully claimed payment for travel time between work locations, as clarified by the Fair Work Commission.