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New Bill set to protect applicants in discrimination cases

Defending discrimination cases in court, including sexual harassment claims, could soon be a lot pricier for businesses.

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Jury service: what entitlement applies to award/agreement-free employees?

Learn what award- or agreement-free employees in Australia are entitled to, including make-up pay, attendance fees, and contractual considerations.

Customer service: it's all about engagement

Employees positively engaged in their role provide a positive customer experience.

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Gaining commitment to workplace safety

How do you create and maintain a positive workplace safety culture?

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Ok To Dismiss Drug-affected Employee, But Employer Breached Its Own Testing Policy

This case highlights the importance of consistent application of workplace policies and adherence to procedures.

New code: Sexual and gender-based harassment in workplaces

A new code of practice to help workplaces prevent and respond to sexual and gender-based harassment is now in effect. Find out what employers need to know, and how to deal with the risk of harm.

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Preventing workplace stress: manage the risks

Employers have a legal obligation to prevent and manage psychological risks associated with mental health and wellbeing in the workplace, just as they do physical risks.