SEARCH RESULTS

Customer service is an essential aspect of any business, regardless of its size. How can you do it better?

Social media can be an excellent marketing tool for businesses. We talk to an expert and two business owners about how to get the best results.

Social media is an effective way to market your business and connect with customers. However, there are pitfalls you need to be aware of.

The popularity of ‘buy now, pay later’ (BNPL) technology has skyrocketed over the last few years. And, much to the delight of businesses around the world, it’s showing no sign of slowing down.

His extensive expertise includes strategy formulation, business transformation, business development, strategic marketing, communications and sales across a diverse range of of industries.

Sales growth, customer service and customer loyalty are all intertwined.

Retaining good staff is not all about salary. If you’re serious about keeping your top people in a competitive marketplace, you need to get smarter about the employment package you’re offering.

The Fair Work Commission awarded 12 weeks' pay to an Accounts Manager dismissed after losing his driving licence, ruling that driving was not an inherent job requirement and the dismissal was procedurally unfair.

The Fair Work Commission has given a worker the go-ahead to pursue her claim that she was dismissed for exercising a workplace right, rejecting her employer’s assertion that she resigned.