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After nearly 15 years of service, a sales rep was made redundant without warning and it cost the employer over $30,000.

A successful customer acquisition strategy is, put simply, persuading new companies or individuals to buy your products or services – and then keeping them. In a crowded marketplace where trust in brands is sinking while marketing costs are rising, the key is knowing your audience and targeting your campaign effectively.

Need to reach your customers quickly? Keen to understand why your digital presence is important and how to build it? Gain insights from Facebook ANZ's Director of Small and Medium Business on how to leverage social commerce with Facebook.

A must-attend webinar for all new or existing business owners, with practical insights and solutions you can put into action immediately.

Sales growth, customer service and customer loyalty are all intertwined.