Ten questions for choosing the ideal applicant
1. “What skills and experience do you bring to this role?” You are looking for skills and experience that match the role’s specifications.
2. “Give me examples of your strengths, weaknesses and limitations?” You are looking for attributes and hindrances that will impact on how well the job will be carried out.
3. “Where do you see yourself in five years’ time?” You are looking for ambition and whether the applicant is prepared to work harder to achieve their goals.
4. “Tell us about a project that didn’t go according to plan. How did you deal with the situation?” You are looking at the applicant’s ability to think strategically, keep a clear head and adapt to new situations quickly.
5. “How do you deal with a team member who is not performing and is causing problems for your work?” You are looking at the applicant’s ability to work effectively as part of a team and experience in dealing with group dynamics.
6. “Tell me about a time a customer complained about a product or service. How did you deal with it?” You are looking for the applicant’s approach to customer service and client relations.
7. “What do you consider has been your greatest achievement so far and why?” You are interested in their goal and what strategies they used to achieve it.
8. “How do you react when you realise you have made a mistake?” This assesses whether the applicant is prepared to take responsibility for their errors or sees them as other people’s problems.
9. “Do you consider yourself a manager or leader?” This is designed to assess how the applicant views their strengths in these roles. They are not interchangeable, and it is important to focus on whatever is more important for a particular position.
10. “What do you know about our company?” If they have taken the time to become familiar with your products and services, it is an indication of how genuinely interested the applicant is in working for the company.