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As a small business owner, you’re dedicated to making every dollar count. You know all too well if you become complacent, you’ll end up wearing the cost.

A new report counting the cost of work-related traumatic injuries and fatalities in Western Australia over the last decade has revealed the 20 biggest WHS-related drains on profits and productivity. But things are getting better.

New research highlights successful strategies to reduce recovery times and improve return to work outcomes for injured workers. Effective early intervention can cut costs for employers too.

The competitive analysis or assessment section of your business plan is devoted to analysing your competition.

The impacts of the pandemic on business and industry have varied. The effects have been minimal for some, life-changing for others and some have found reinvention the key to success. 

Your customers are a powerful marketing weapon – a brand advocate when they believe you’re great or a brand enemy when you disappoint them.

Keen to understand how consumer reviews can accelerate the success of your business? Building trust with your customers strengthens your brand, attracts new customers and reveals valuable insights.

Business NSW has recently launched the NSW Business Conditions Report (May 2024), which provides an update on business confidence, hiring intentions and operational challenges.

In the global economic arena today, China has become a world-recognised political and economic power that plays a vital role in international affairs. My Business’s Sara Cheng takes a closer look at the economic environment in China and the opportunities for business.