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Let’s get down to business. You’re in business to make money. A smart way to maximise your return is to look at your revenue model and consider other streams you can introduce. Perhaps you’re expanding your operations with new products, services or features. Maybe there are external factors forcing you to pivot. 

Whether you’re a sole trader or larger business, customer service is a big deal. It's so important, in fact, that 75% of customers say customer experience is an important factor in their decision to buy – just behind price and quality. 

For two decades, I committed myself to three professional coffee dates a week. Doing so helped me build a global communications brand, and more recently led me to create Powerful Steps, a leadership platform that empowers, inspires and encourages people to step into their power.

Join us at exclusive member-only events, from Networking at Night to roundtables and special report launches.

Tender Plus offers live, expert-led masterclasses designed to improve tender writing skills and increase success rates.

Need help with grants? Purpose Plus specialises in them. From expert consulting and business case development to grant readiness and application writing, they offer practical services to help your business secure funding.