SEARCH RESULTS

Learn how to diagnose the value you offer, close the gap with customer expectations, and focus your strategy where it counts to build lasting competitive advantage.

Masterclass | Wednesday 16 July 2025 | 12pm – 1pm AEST

You may have your customers’ basic profile information and purchase history records, but this isn’t enough to retain them and grow your customer base.

Masterclass | Tuesday 22 July 2025 | 12pm – 1pm AEST

Keen to understand how consumer reviews can accelerate the success of your business? Building trust with your customers strengthens your brand, attracts new customers and reveals valuable insights.

Find out why this timeless channel remains a smart, low-cost way to connect, convert, and build lasting customer relationships in 2025.

Exclusive AI training courses for our members, delivered by BSI Group

Discover practical, budget-friendly ways to invest in employee wellbeing that boost retention, performance, and culture no matter your business size.

Retaining good staff is not all about salary. If you’re serious about keeping your top people in a competitive marketplace, you need to get smarter about the employment package you’re offering.

If you are currently experiencing lower customer reach, fewer purchases or cash-flow challenges, now could be the time to try something new – like co-marketing.