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How the 2024 Christmas Retail Season Shaped NSW Retail Landscape

Black Friday sales surged by 8.7%, with earlier shopping trends and online growth dominating the season.

Young Henrys

Like most good stories, Young Henrys starts over a good beer.

Bridging the human and technology gap for bulletproof cyber security

Matthew See Manager Sales Engineering | APAC, WatchGuard Technologies Matthew has 10+ years of experience in IT security sales and 20+ years in senior IT security, technical leadership, and consulting roles for global financial, IT outsourcing, and mining environments.

Selling online: 5 marketplace platforms for your business

As the coronavirus pandemic sends more consumers online, many businesses are looking to build an internet presence — and fast. But you don’t need to invest in an expensive and time-consuming custom ecommerce solution to get started.

Customer journeys: delivering the right messages

Today, your prospective customer may be as much as 70% into the sales cycle before they engage with you or your competitors.

Content marketing 101

Done well, it’s an effective way to grow audience engagement and build brand awareness, while helping to increase sales.

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Long-serving employee retrenched without warning

After nearly 15 years of service, a sales rep was made redundant without warning and it cost the employer over $30,000.

Small businesses brace for recession

More than half (52%) of small and medium enterprises (SMEs) believe the country will be in recession within the next 12 months, according to a new survey.

Make The Digital Leap With Social Media

Need to reach your customers quickly? Keen to understand why your digital presence is important and how to build it? Gain insights from Facebook ANZ's Director of Small and Medium Business on how to leverage social commerce with Facebook.

How to improve your customer service

Customer service is an essential aspect of any business, regardless of its size. How can you do it better?